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Home Fires - Be Prepared

6/15/2020 (Permalink)

Home Fires Prevent home fires. Have a safety and evacuation plan to save lives.

Source: https://www.ready.gov/

In just two minutes a fire can become life-threatening. In five minutes a residence can be engulfed in flames.

Learn About Fires

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a 3-to-1 ratio.

Before a Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts. Escape plans help you get out of your home quickly. Twice each year, practice your home fire escape plan. Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

Smoke Alarms

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries).
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

Smoke Alarm Safety for People with Access or Functional Needs

  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to the instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors and emergency call systems for summoning help are also available.

More Fire Safety Tips

  • Make digital copies of valuable documents and records like birth certificates.
  • Sleep with your door closed.
  • Contact your local fire department for information on training on the proper use and maintenance of fire extinguishers.
  • Consider installing an automatic fire sprinkler system in your residence.

During a Fire

  • Crawl low under any smoke to your exit. Heavy smoke and poisonous gases collect first along the ceiling.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out. If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel. Use cool water to treat the burn immediately for three to five minutes. Cover with a clean, dry cloth. Get medical help right away by calling 9-1-1 or the fire department.

Fire Escape Planning for Older Adults and People with Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations – such as providing exit ramps and widening doorways – to facilitate an emergency escape.
  • Speak to your family members, building manager or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 9-1-1 or your local emergency number if a fire occurs.

After a Fire

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • If you are insured, contact your insurance company for detailed instructions on protecting your property, conducting inventory and contacting fire damage restoration companies. If you are not insured, try contacting private organizations for help.
  • Check with the fire department to make sure your residence is safe to enter. Watch out for any structural damage caused by the fire.
  • The fire department should make sure that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.
  • Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.
  • Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on your income tax.
  • Notify your mortgage company of the fire.

Prevent Home Fires

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling or broiling food. If you leave the kitchen for even a short period of time turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of three feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • Smoke outside and completely stub-out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert – don’t smoke in bed! If you are sleepy, have been drinking or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

  • Never use a stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

CDC Update Regarding the Transmission of COVID-19

6/3/2020 (Permalink)

Certified: SERVPRO Cleaned When the stakes are this high, you want a SERVPRO partner who has developed an industry-leading and proprietary training. program.

Authored by: Scott Gettelfinger

This week, the Centers for Disease Control and Prevention released updated information regarding the spread of coronavirus from contaminated surfaces. Read the updated guidance and suggestions when marketing and producing coronavirus cleaning jobs.

Recently, the Centers for Disease Control and Prevention (CDC) released new guidance clarifying that coronavirus may indeed be spread by touching infected surfaces. Per the CDC's updated information:

  • “It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus.”

“Routinely cleaning and disinfecting of high-touch surfaces” continues to be recommended in the new guidance as a key precaution individuals can take to protect themselves and others from the spread of the virus. “COVID-19 is a new disease, and we are still learning about how it spreads…”

The first tenet of the Certified: SERVPRO Cleaned program is to Consult. In discussions with key decision makers, it is always encouraged to understand their key drivers, unique needs, and their current business environment when making a cleaning recommendation. Is their main concern employee safeguards in returning to the office? Is it customer confidence in reestablishing business relationships? Or is it simply establishing a new normal?

The key question in all these decisions is, "Why take the risk?"

The tools provided by the Certified: SERVPRO Cleaned program allow a business owner to easily show how they have made a difference to reduce overall risk for their employees and customers. CSC allows them to take one more variable off the table of restarting their business today!

As it is important to be up-to-date on the latest expert guidance, read the CDC's updated recommendations here.

We, at SERVPRO of Northern Sussex County, are experienced in all verticals, and our experts can work with your risk management and/or operations teams to provide consulting and best practices!

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

COVID-19 Back to Business Plan

5/12/2020 (Permalink)

SERVPRO Coronavirus Sanitizing SERVPRO is trained and prepared to provide fully compliant COVID-19 / Coronavirus sanitizing and disinfecting services.

With all the changes that a person or business encounters after any type of local, national, or global scale disaster we ALL need a plan to get back to business! Without it you will feel the impacts long after the event. We are here to help with some important steps and ideas for you to consider so that you can start off on the right path of getting back to your business normal confidently!

At SERVPRO we have over 50 years of proven experience working to make it "Like it never even happened."® A big part to achieving that has been by educating and empowering people and businesses in our local communities with tools they can use to recover or reopen or after a small or large disaster.

With re-opening dates for businesses coming up let us help you!

Pre-reopening and biological contamination prevention suggestions:

  • It is crucial to have an Employee Safety/Outbreak Response Plan in place if you don’t already.
  • Fogging and high touch cleaning recommended for businesses before reopening to give peace of mind to your employees and customers, so they feel secure coming back to work or shop. (Please be advised SERVPRO personnel adhere to protocols set forth by the CDC and we have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily).
  • Set up scheduled cleanings in the future to be proactive instead of reactive.
  • Personal Protective Equipment (PPE) for employees such as face masks and gloves.
  • Temperature Checks as warranted.
  • Shift Management / Space Separation / One Way Aisles.
  • Regular Hand Sanitation and Hand Washing.

Educating Employees in the Workplace

It’s important to prepare a Healthy work environment and educate Employees on how to safely return to work. It gives peace of mind where there could be fear and educates all employees of new policies and procedures moving forward.

  • Practice Good Hygiene! Stop shaking hands – use other non-contact methods of greeting. Clean hands with sanitizer or wash hands frequently. Avoid touching your face and cover coughs and sneezes. Disinfect surfaces like doorknobs, tables, desks, keyboards, phones/tablets, light switches and bathroom fixtures regularly. Increase ventilation by opening windows or adjusting air conditioning.
  • If any employee is feeling sick, they should stay home.
  • Under the revised EEOC guidelines as of March 2020, if an employee arrives at work displaying symptoms of respiratory illness the employer may check employee temperature. As with all medical information, the fact that an employee had a fever or other symptoms would be subject to ADA confidentiality requirements.
  • Business owners cannot require employees to have a vaccine if it becomes available.
  • Limit food sharing in the workplace.

Back to Business Basics

As professionals and business owners alike, it is important to quickly adapt to our current business climate.

  • Consider implementing physical distancing policies and practices.
  • Schedule videoconferencing for meetings when possible, when it is not possible, hold meetings in open, well-ventilated spaces.
  • Business travel should be assessed case-by-case as to necessity.
  • Employers must maintain the confidentiality of any employee with a suspected or confirmed case of COVID-19 or other sickness. There should be a system and process in place to protect their identity. However, you should inform employees of their possible exposure to COVID-19 or other sickness because employees have the right to know there is a risk in their workplace. Those employees then can do their own risk assessment of their potential exposure based on guidance from the CDC.
  • Introduce supportive and more flexible sick leave policies that are consistent with current health guidance.
  • Be mindful that not all employees and customers may display symptoms and it is important to follow set guidelines.

We, at SERVPRO of Northern Sussex County, are experienced in all verticals, and our experts can work with your risk management and/or operations teams to provide consulting and best practices!

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

Hurricane Preparedness

5/12/2020 (Permalink)

Hurricane Preparedness Taking important steps to monitor and prepare for a hurricane can save your home and your life.

Source: https://www.ready.gov/

Hurricanes are dangerous and can cause major damage because of storm surge, wind damage, and flooding. They can happen along any U.S. coast or in any territory in the Atlantic or Pacific oceans. Storm surge is historically the leading cause of hurricane-related deaths in the United States.

Eastern Pacific Hurricane Season: May 15-November 30. Atlantic Hurricane Season: June 1-November 30. Central Pacific Hurricane Season: June 1-November 30. 

Prepare for Hurricanes

Know your Hurricane Risk

Hurricanes are not just a coastal problem. Find out how rain, wind, water could happen where you live so you can start preparing now.

Recognize Warnings and Alerts

Have several ways to receive alerts.Download the FEMA app and receive real-time alertsfrom the National Weather Service for up to five locations nationwide. Sign up for community alerts in your area and be aware of the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA)- which requires no-sign up.

Make an Emergency Plan

Make sure everyone in your household knows and understands your hurricane plan. Discuss the latest Centers for Disease Control (CDC) guidance on Coronavirus (COVID-19) and how it may affect your hurricane planning. Don’t forget a plan for the office, kids’ daycare, and anywhere you frequent.

Review Important Documents

Make sure your insurance policies and personal documents like ID are up to date. Make copies and keep them in a secure password protected digital space.

Gather Supplies

Have enough supplies for your household, include medication, disinfectant supplies, cloth face coveringspet supplies in your go bag or car trunk.

Strengthen your Home

Declutter drains and gutters, bring in outside furniture, consider hurricane shutters.

Get Tech Ready

Keep your cell phone charged when you know a hurricane is in the forecast and purchase backup charging devices to power electronics.

Those with Disabilities

If you or anyone in your household is an individual with a disability identify if you may need additional help during an emergency.

Know your Evacuation Zone

You may have to evacuate quickly due to a hurricane. Learn your evacuation routes, practice with household, pets, and identify where you will stay. 

Help your Neighborhood

Check with neighbors, senior adults, or those who may need additional help securing hurricane plans to see how you can be of assistance to others.

Prepare your Business

Make sure your business has a continuity plan to continue operating when disaster strikes.

Stay Safe During a Hurricane

Stay Informed

  • Listen for emergency information and alerts.
  • If told to evacuate by local officials, do so immediately.

Dealing with the Weather

  • Determine how best to protect yourself from high winds and flooding.
  • Take refuge in a designated storm shelter, or an interior room for high winds.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off bridges over fast-moving water.

Personal Safety

  • If you must go to a community or group shelter remember to follow the latest guidelines from the Centers for Disease Control and Prevention (CDC) for protecting yourself and family from COVID-19.
  • Be prepared to take cleaning items with you like soap, hand sanitizer, disinfecting wipes, or general household cleaning supplies to disinfect surfaces you may need to touch regularly.
  • Maintain at least 6 feet between you and persons not part of your immediate family while at the shelter [by avoiding crowds or gathering in groups] as much as possible. 
  • Anyone over 2 years old should use a cloth face covering while at these facilities.
  • Only use generators outdoors and away from windows.

Returning Home After a Hurricane

  • Listen to local officials for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs. Contact your insurance company for assistance.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

SERVPRO Encourages Property Owners to Prepare Now for Severe Spring Weather

5/1/2020 (Permalink)

Warming temperatures threaten to trigger thunderstorms, snow melt, and flooding.

According to the Federal Emergency Management Agency (FEMA), flooding is the most common natural disaster in the U.S.  SERVPRO of Northern Sussex County wants local home and business owners to know that the approaching spring season is notorious for flood-producing weather, so now is the time to prepare for the unpredictable.

The water damage caused by a broken pipe, malfunctioning clothes or dishwasher, backed up gutters, or damaged roof is typically limited in scope and pretty straightforward to deal with.  Depending on where you live and work, however, you may also be at risk for flooding caused by rain, melting snow, coastal storms, storm surges, overflows of dams, ice jams in rivers, or a severe spring storm.  Those are the types of flooding risks you need to plan for in advance.

While some areas are more prone to flooding than others, FEMA warns that everyone lives in an area with some flood risk, so it’s important to understand your risk and take the appropriate steps to prepare. You can discover the flooding risk for your specific home or business address here, but even those who live in a “low flood risk” zone should heed weather warnings. Here are some of spring’s common flood related weather hazards and where they are most likely to occur.

  • Thunderstorms: The Southeast sees the greatest number of thunderstorms while the West Coast sees the fewest. They occur most often in the spring and summer months during the afternoon and evening hours but can occur anywhere and anytime. These powerful storms can dump large amounts of rain in a short period of time, resulting in flooding and power outages. In an average year, the U.S. experiences about 100,000 thunderstorms.
  • Snow Melt: Areas of the U.S. that receive a lot of snowfall are subject to flooding from snow melt. As warming temperatures melt the snow on top of frozen ground, water can pour into basements and flood yards and streets. Communities downstream of heavy snow pack areas are at flooding risk from streams and rivers swollen with melted snow and ice. Communities along rivers are subject to flooding due to ice jams that block the river’s flow.
  • Coastal Flooding: Flooding events during or following a coastal storm are common, but changes in average sea level and ongoing development have led to a new phenomenon for coastal communities—Blue Sky or Sunny Day Flooding. Spring is one of the times when this phenomenon occurs, when the Moon’s orbit brings it closest to the Earth, and the Moon, Sun and Earth align, resulting in extraordinarily high tides. Coastal flooding is most common along the Northeast and Gulf Coasts.

It’s great to look forward to the warmer days of spring, but it’s also important to remember that this change in the weather can trigger some unsettled and even dangerous weather.  Prepare now for the risk of flooding events by making an emergency plan for meeting up with loved ones, storing fresh water in the event of water supply contamination, having fresh batteries on hand in case of power outages, and stockpiling non-perishable food.

According to the Centers for Disease Control, floodwaters can pose several health risks and cause injuries, infections, chemical hazards, and more.  Never drive through flooded roadways, and avoid contact with floodwaters when possible as it may contain downed power lines or electric current from a home or business; human or livestock waste; household, medical, or industrial hazardous waste; debris; or wild animals such as rodents and snakes. If the water has entered a structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is also to be considered black water and could be hazardous to your health.

If your home or business is affected by a flood, remember, quick action is critical to minimizing damage and long-term health risks.  Add SERVPRO of Northern Sussex County to your contact list in your phone. We’re here to help.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

Coronavirus – An Unprecedented Storm

4/7/2020 (Permalink)

We, at SERVPRO of Northern Sussex County, hope that you, your family, staff, and friends are all safe through this unprecedented pandemic. We know that the coronavirus has impacted all of us in some form and has affected the ways we operate our businesses and live in our homes. We are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold.

Be Prepared - Life WILL Return To Normal

In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is to be prepared. When it comes to disinfection and sanitization, SERVPRO cleanup practices follow CDC guidelines and use EPA-approved products.

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities and their homes. Our cleanup procedures are in accordance with the CDC recommendations.

We are here and ready to aid you in your time of need, providing these services so your facility can be ready for business to resume and your home can be safe.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. You are all in our prayers.

We’re here to help you protect your business and your employees – 24 hours a day, seven days a week – until life is back to normal in the communities of Sussex County, NJ, we all call home.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitizing standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northern Sussex County, 973.383.2024 or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Providing Better Service To Sussex County

3/18/2020 (Permalink)

2019 was a busy year for SERVPRO of Northern Sussex County.  We made significant changes in our business so that we could better serve our Sussex County customers.

Franchise Sale:

In early 2019, ownership sold our Wayne territory license.  Our owner recognized that we could better serve Sussex County clients if we could concentrate our resources to this area.  The results have been impressive in our ability to provide more services to our Sussex County client base.

This also allowed us to re-invest in the business with more, and more state-of-the art equipment and training.

Consultation and Service:

During the year we made many changes in how we approach our customer's needs.  First and foremost was to deliver an honest appraisal of their needs and to only recommend required services.

As a result, of the 500+ calls our office received during the year, 15% of those calls were either consulted over the phone or through an onsite inspection and were deemed as "no service required". 

This means that our customer was given an honest appraisal by our Production Manager, Brian Tucci, and we were able to help them understand that they either did not have an issue, or we were able to direct them to one of our licensed contractors for a better remedy than we could provide.

Honesty in our business is paramount to ensuring that our customers believe that, when they call SERVPRO of Northern Sussex County, they'll get the best possible advice and will not be taken advantage of.

Sussex County is our community.  Our employees live here and their families are part of this community.  Our customers know that we stand behind our work.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northern Sussex County, 973-383-2024.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Learn About Fires

3/11/2020 (Permalink)

Source: https://www.ready.gov/

In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Learn About Fires

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

Before a Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

Smoke Alarms

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries).
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

Smoke Alarm Safety for People with Access or Functional Needs

  • Audible alarms for visually impaired people should pause with a small window of silence between each successive cycle so that they can listen to instructions or voices of others.
  • Smoke alarms with a vibrating pad or flashing light are available for the hearing impaired. Contact your local fire department for information about obtaining a flashing or vibrating smoke alarm.
  • Smoke alarms with a strobe light outside the home to catch the attention of neighbors, and emergency call systems for summoning help, are also available.

More Fire Safety Tips

  • Make digital copies of valuable documents and records like birth certificates.
  • Sleep with your door closed.
  • Contact your local fire department for information on training on the proper use and maintenance of fire extinguishers.
  • Consider installing an automatic fire sprinkler system in your residence.

During a Fire

  • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 9-1-1 or the fire department. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out.  Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands.  Roll over and over or back and forth until the fire is out.  If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.  Use cool water to treat the burn immediately for 3 to 5 minutes.  Cover with a clean, dry cloth.  Get medical help right away by calling 9-1-1 or the fire department.

Fire Escape Planning for Older Adults and People with Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.

After a Fire

The following checklist serves as a quick reference and guide for you to follow after a fire strikes.

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies.  If you are not insured, try contacting private organizations for aid and assistance.
  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site.  DO NOT attempt to reconnect utilities yourself.
  • Conduct an inventory of damaged property and items.  Do not throw away any damaged goods until after an inventory is made.
  • Try to locate valuable documents and records.  Refer to information on contacts and the replacement process inside this brochure.
  • Begin saving receipts for any money you spend related to fire loss.  The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  • Notify your mortgage company of the fire.

Prevent Home Fires

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

  • Never use stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

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SERVPRO Urgent Professional Disinfecting Services

3/10/2020 (Permalink)

SERVPRO of Northern Sussex County offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus
The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol
SERVPRO of Northern Sussex County can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.


Cleanup Scope of Work and Planning
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures
Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services.

Like Us on Facebook or Follow us on Twitter, or Instagram and follow the tips, tricks and advice we share with our community.