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Fire & Water - Cleanup & Restoration

Real Quotes from Real Customers

2/10/2019 (Permalink)

“Our water heater burst in our home, resulting in tremendous water damage to our condo and many of the surrounding units in our building. What a nightmare for anyone to go through, but in this case the shining star for us was SERVPRO®!

Carlos was called in and immediately, we all were taken by his professionalism and follow through from start to finish! He worked tirelessly and very closely with our building board members and the insurance companies on the details from the early estimates, to reviews, and right on through construction. He and his staff were simply the very best. He and his contractors exceeded our expectations in every way!”

“There are not enough good words to describe SERVPRO’s service and the technician who took care of us after our entire living room flooded after the heavy rains. What a blessing he was! Our insurance denied the claim, since we had no flood ‘coverage.’

Our technician came in, studied the situation, and got right to work! He answered all questions we had and quoted a reasonable cost. He returned yesterday to remove the equipment, and again, he was very punctual, professional, and compassionate!

Yes, compassionate, which is often hard to find in a service industry and in a man so young! “I want y’all to know that our tech was the voice of calm in this crisis (or what felt like a crisis to us)! Thank you so much for your high-quality work, the reasonable pricing, and especially for our technician. We will be more than happy to refer anyone to SERVPRO®!”
-Steve and Susan

Contact us at 973-383-2024 if you have a service need or click here to visit our website to learn more about SERVPRO of Northern Sussex County's System Services. 

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